Frequently Asked Questions

The following are some FAQs that might be useful for you.

Are your meats Halal?

We are a 100% Muslim-owned business so we only carry meats that come with a Halal-certification recognised by MUIS.

If I order today, when will I get my order delivered?

We offer a next day delivery option for you via our website for online orders that are completed by 3pm. Our deliveries happen within a time belt of 2-6pm except on Mondays when we are closed for business.

Should the date you require not be shown as an option upon checkout, please WhatsApp 8893 7561. If you need help with same day delivery, do WhatsApp that number as well.  

How much do you charge for delivery?

We charge a flat fee of $10 islandwide with no minimum purchase. Orders that are $120 and above, will enjoy a complimentary delivery.

What is sous-vide?

Sous vide (pronounced “soo-vee”) means “under vacuum” in French. It refers to the process of vacuum-sealing food in a bag, then cooking it to a very precise temperature in a water bath.

By default, we set the temperature to achieve a medium-rare doneness. This means that if you opt for this service, your meat is already cooked and just needs to be finished off with a quick sear for colour and crust (for a steak, this takes only 15-20 seconds on each side). No guesswork needed.

Feel free to call us if you need a guide on how to sear a sous-vide steak.

VISIT US

41 Sunset Way, #01-08

Singapore 597071

Our business hours:

Monday: CLOSED

Tuesday – Friday: 9:30am – 6pm

Saturday: 9:30am – 6pm

Sundays and Public Holidays: 9:30am – 4pm

Call us

6815 3561

Drop us an email

hello@themeatery.sg